Privacy policy

This Privacy Policy explains how HAPPY WEEKEND SUPPLEMENTS LLP ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we may collect:

  • Device information (browser type, IP address, time zone)
  • Order information (name, billing and shipping address, payment details, email address)
  • Customer support communications

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Improve and optimize our website
  • Comply with legal and payment processing obligations

3. Payments

Payments are processed securely via Shopify Payments and PayPal. We do not store full payment details on our servers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our website. Where required by applicable law, we rely on your consent before using non-essential cookies or tracking technologies, including marketing and analytics tools such as the Meta (Facebook) Pixel. Consent preferences can be managed via our cookie banner.

5. Email Communication

Transactional emails (order confirmations, shipping updates) are sent via Shopify. Marketing emails are sent only if you have opted in and you may unsubscribe at any time.

6. Data Sharing

We share personal data only with service providers necessary to operate our store (e.g. Shopify, payment processors, shipping partners). We may also share hashed purchase and browsing data with advertising platforms (such as Meta) via server-side integrations to measure advertising effectiveness.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Order-related data is typically retained for 5 years to comply with tax and accounting requirements.

8. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Requests can be sent to contact@sundaeys.com. Additional information and rights may apply to users located in the European Economic Area (EEA) or the United Kingdom.

9. Changes

We may update this policy from time to time. The latest version will always be available on our website.